Bookkeeper to the Smart People

myGovID is Changing to myID

What You Need to Know

Australia’s trusted government digital identity service, myGovID, is getting a new name: myID. While the app’s name and appearance are changing, the way users log in and the security features will remain the same. When myGovID transitions to myID, those who already use it for government services won’t need to take any action. The process will be simple and straightforward.

What will stay the same:

  • Same account details: Users do not need to set up a new account. Login details like email addresses and identity verification levels will stay the same.
  • Automatic update: The app will automatically update to myID when available, or users can manually update it via the App Store or Google Play.
  • Continued access: Users will still be able to securely access government services online without any changes to the app’s function.

    The new name, myID, has been chosen to reduce confusion between myGovID and myGov. In the future, myID will offer even more flexibility by allowing users to access government and private sector services using their Digital ID, a secure and convenient way to prove who they are online.

Next Steps for Business Owners: Transitioning to myID

To ensure a smooth transition to myID, it’s important to:

  • Keep your app updated to avoid any disruptions.
  • Rest easy knowing that your current access remains unchanged — everything will continue functioning as usual.
  • Be aware that myID may offer more than just access to government services in the future.

    Staying informed about this change will help prevent any confusion and ensure continued seamless interaction with government services.
Where to use myID

Protect Yourself from Scams

Be vigilant – Scammers can make fake websites or apps that look just like myGovID or myID.

To protect yourself and your business:

  • Don’t click on suspicious links, open attachments, or download files from unknown emails or SMS.
    The ATO will never send an unsolicited SMS with a hyperlink.
  • Only download the myGovID (soon to be myID) app from official app stores (Google Play or Apple’s App Store), and enable notifications for updates.

    Never share your myID login code or enter it on someone else’s behalf.
    Report any suspicious activity on your myID immediately to 1300 287 539

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